PAYMENT METHODS AND SECURITY POLICY
La Tonda di Gastaldi Federico ("We", "Company", "La Tonda Dolci") is committed to ensuring a secure and transparent shopping experience. This notice describes the payment methods accepted on our website https://www.latondadolci.com or La Tonda Dolci ("Site") and the security measures taken to protect our customers' data during online transactions.
1. Accepted Payment Methods
On our Site, we accept various payment methods to facilitate purchases and ensure a secure and easy transaction. The payment methods currently accepted are:
- Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and others. At the time of payment, your card data will be securely processed through our payment provider.
- PayPal: You can choose to pay through your PayPal account. At the time of payment, you will be redirected to PayPal’s website to complete the transaction securely.
- ApplePay: You can pay quickly and securely using Apple Pay. This option allows you to make payments through your Apple devices (iPhone, iPad, Apple Watch, or Mac) using the payment information stored in your Wallet. Apple Pay uses a tokenization system to ensure that your payment data is not shared during the transaction, offering an additional level of security
2. Additional Payment Fees
We do not apply additional fees for using most payment methods. However, in some cases, specific payment service providers may charge fees, which will be communicated to you before completing the order.
3. Transaction Security
The security of your online transactions is our priority. We use the following security measures to ensure that your personal and payment data are securely processed:
- SSL/TLS Encryption: Our site is protected by an SSL (Secure Sockets Layer) certificate, ensuring that all data transmitted between your browser and our server is encrypted and secure. You can verify the presence of the SSL protocol by looking for the padlock symbol next to our site’s URL.
- Data Tokenization: For credit card transactions, we rely on certified payment providers that use tokenization, a technique that transforms sensitive data into a unique token, reducing the risk of fraud.
- Two-Factor Authentication (2FA): For some payment methods, we use two-factor authentication (2FA), which adds an extra layer of security by requiring an additional verification step during the payment process.
- Certified Payment Providers: We only work with payment providers that comply with the highest security standards, such as PCI DSS (Payment Card Industry Data Security Standard), ensuring the protection of credit and debit card information.
4. Personal Data Protection
The personal data you provide during the payment process is processed in accordance with our Privacy Policy, which explains how we collect, use, and protect your data. We only use payment providers that comply with data protection regulations such as the GDPR (General Data Protection Regulation) for residents of the European Union and other applicable international regulations.
5. How to Identify a Secure Transaction
You can identify a secure transaction on our site by the following indicators:
- The padlock symbol next to the site’s URL in the browser’s address bar.
- The URL starting with "https://" (the "https" prefix indicates the site is protected by SSL/TLS).
Payment information is never stored on our servers. We use certified payment providers who handle the data securely.
6. Fraud Management and Suspicious Transactions
We constantly monitor our system to identify any fraudulent or suspicious activities. If we detect unusual activity, we reserve the right to contact you to verify the order or temporarily suspend processing until confirmation. We also reserve the right to refuse orders or transactions if there are doubts about their legitimacy.
7. Refunds and Order Cancellations
Refunds will be processed using the same payment method chosen during the purchase. The refund will be processed within 14 days of receiving the return or order cancellation.
For more details, please refer to our Withdrawal Rights Policy.
8. Changes to this Policy
We reserve the right to update this Payment Methods and Security Notice at any time. Any changes will be posted on our Site with the visible update date. We encourage you to check this page periodically for any modifications.
9. Contact
For any questions regarding payment methods or transaction security, you can contact us at:
Company Name: La Tonda di Gastaldi Federico
Address: Via Antonio Pacinotti, 34 - 15121 - Alessandria (AL) - Italy
E-mail: info@latondadolci.com
Last update: 01/02/2025